Contact
How Do You Contact SodaPeak?
To contact SodaPeak about an order, call the order desk at +1 (302) 200-3480 with your order number, or message the seller through eBay. For questions about this website, such as typos, privacy or press, email [email protected] on weekdays from 9:00am to 5:00pm ET. The website inbox cannot see orders.
Written by the SodaPeak label deskUpdated
Pick a route01
Who do you contact about a SodaPeak order?
Contact the order desk about a SodaPeak order. Call +1 (302) 200-3480 and have the order number in hand.
That line handles tracking, changes and refunds on placed orders. It is the right call for a late parcel, a wrong address or a return. If you bought on the eBay listing, you can also message the seller inside eBay, which leaves a written record.
The cards below show every route. Each says what that route can and cannot do.
Tracking and refunds for placed orders
SodaPeak order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
Your eBay order
Messages and returns go through eBay
The listing is the order system. Order questions: call +1 (302) 200-3480, or use the sales contact page (no sales email address was supplied).
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
330 Madison Avenue, Floor 9
New York, NY 10017
Mail only. No walk-in sales.
Returns (New York)
55 Water Street, Floor 27
New York, NY 10041
Call first. Your eBay order may show a different return address (the seller's eBay return address (shown in your eBay order if you buy there)), so use the one the order gives you. Put a slip inside with your full name, email and order ID. The eBay listing says the seller pays return shipping on its 30-day returns; the seller's own 60-day terms are not printed, so ask who pays before you ship. Use a tracked service.
This website02
What can the website email help with?
The website email helps with the website: a typo, a broken link, a privacy request, a press question or a correction. It is [email protected], answered Mon-Fri 9:00am-5:00pm ET.
It cannot see orders. The people reading it do not have your payment, your tracking number or your return status. Writing there about a refund only adds days.
| Your problem | Best route |
|---|---|
| Parcel is late or tracking is stuck | Order desk by phone, or eBay message |
| You want a refund | eBay return, or the order desk |
| A fact on a page looks wrong | Website email |
| A privacy or data request | Website email |
| A press or partner question | Website email |
| You feel unwell after a capsule | A doctor, then FDA MedWatch (FDA MedWatch, adverse event reporting) |
Sales questions03
Is there a SodaPeak sales email address?
No sales email address was supplied to us, so we do not print one. Order questions: call +1 (302) 200-3480, or use the sales contact page (no sales email address was supplied).
We would rather leave a gap than invent an address. A made-up inbox sends your message nowhere, and some fake sites collect addresses that way (BBB, How to Identify a Fake Website).
For a question about bottle sizes, packs or shipping, read first: the SodaPeak price page and where to buy SodaPeak answer most of them. If they do not, call.
Real order help never asks for a card number by email or text. If a message asks for one, stop and call the number printed on this site.
By mail04
What are the SodaPeak office and returns addresses?
The office address is 330 Madison Avenue, Floor 9, New York, NY 10017, USA. The returns address in the seller's brief is 55 Water Street, Floor 27, New York, NY 10041, USA.
They are two different buildings, so do not mix them up. The office is for mail. The returns address is for bottles, and only after you have called, because your eBay order may show another return address.
Before you post anything
- Call the order desk and confirm the address.
- Write your name, email and order number on a note inside.
- Ship with tracking and keep the receipt.
The label does not print a distributor address, so the bottle cannot confirm either one.
SodaPeak: from $15.10 a bottle60 capsules · 1 or 2 bottles · free economy shipping (listing) · 60-day guarantee (seller)
See packsGet a faster answer05
What should you have ready when you contact SodaPeak?
Have your order number, the name and email on the order, the date you paid, and a photo of the problem. That set solves most calls in one pass.
If the problem is the bottle itself, add the lot code from the label. The seller's references are SOD-26/SO-2406 for the lot and SOD-2406-26-SO for the CoA, and neither is lab proof. The SodaPeak batch verify page explains how to read a bottle.
The order
Order number, date, pack size and the email you used.
The problem
One sentence plus a photo: late, damaged, wrong, or a refund request.
The ask
Say what you want: a refund, a replacement or a tracking check.
Hours and replies06
When does SodaPeak customer service answer?
The website inbox is answered Monday to Friday, 9:00am to 5:00pm Eastern Time. The order desk phone does not have hours printed in our materials, so call during the US business day.
Reply times vary and we do not promise one. A clear subject line and a single question get answered faster than a long story with five questions.
Messages on eBay follow eBay's own clock: a seller has 3 business days to answer a return request (eBay Returns Policy). If that passes, escalate inside eBay.
US time zones differ from yours. 9:00am Eastern is 6:00am Pacific.
Health concerns07
Who do you call if SodaPeak makes you feel unwell?
Call your doctor, not the order desk. Stop taking the capsules and describe what happened, including the label and the time you took them.
For chest pain, fainting or an erection that lasts over four hours, call 911. After that, FDA runs MedWatch for reporting problems with supplements (FDA MedWatch, adverse event reporting). The number it lists is 1-888-INFO-FDA.
Do not change a prescribed dose on your own. Bring the SodaPeak bottle to your pharmacist or doctor and show them the label.
Our guide to SodaPeak side effects lists what to watch for.
FAQ08
SodaPeak questions people ask
What phone number does SodaPeak customer service use?
The order desk can be reached at +1 (302) 200-3480. It handles tracking, changes and refunds on placed orders, so have your order number ready. It is a phone line for buyers, not the manufacturer, whose name is not printed on the bottle.
Can I email about my SodaPeak order?
Not through this website. The inbox at [email protected] cannot see orders. For an order you have placed, call the desk or message the seller through eBay, where your order record lives.
Is Sodapeakdaily the manufacturer of SodaPeak?
No. Sodapeakdaily is a retailer of SodaPeak and earns money from order links. The manufacturer is not named on the bottle images we have, so we cannot give you a factory contact.
Where is the Sodapeakdaily office?
The listed office is 330 Madison Avenue, Floor 9, New York, NY 10017, USA. It receives mail and has no walk-in sales. Do not send bottles there unless the order desk tells you to.
How can I report a mistake on a SodaPeak page?
Email [email protected] with the page address and the line you think is wrong. We check it against the label and the linked source, fix real errors, and update the date.
Does the SodaPeak order desk speak with doctors or give medical advice?
No. It handles placed orders, not health questions. A doctor or pharmacist can judge whether SodaPeak suits you, especially if you take regular medicine.
Who wrote this09
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Learn about our editorial standards and how we check reviews. This website is run by Sodapeakdaily, a retailer of SodaPeak, not by the manufacturer. We make money when you buy through our order links.
Keep reading
More about SodaPeak
USA Authorized SodaPeak Retailer
Ready to try SodaPeak?
Check your medicines first, then pick 1 bottle or 2. Two bottles lower the price per bottle. The buttons open the eBay listing, and the seller states a 60-day money-back guarantee.
- Checkout on eBay
- 60-day guarantee (seller)
- Free economy shipping (listing)
